In the last year I’ve watched families just like yours:
- Think “4th line free” meant $0 extra… then get blindsided by hundreds of dollars in additional lines and fees they never asked for
- Trade in ineligible phones expecting $800 credit… and walk out with a lighter wallet and a heavier heart...
- Say yes to “free” iPhones… and sign a 36-month contract they simply didn’t understand
These 5 short emails fix that — no store visit required.
"Devon has the greatest customer service ever. He went above and beyond for us. I learned so much from him today. The environment was nice and cozy. He made us feel really comfortable. I so love my new phone. I really enjoyed it here. Thanks Devon!" -Ashley M.
"Hey so I got my issue taken care of. You might not recall that I couldn't send or receive mms messages from Android phones. Well I did as you suggested and called Verizon Corporate and they were able to see that I had somehow blocked all videos and messages in some capacity so they unblocked it. That sleazy looking manager of yours or whoever that fool was, he was WRONG (lol)- Stacy J.
"Devon, thank you for your time and expertise in Hays yesterday! I typically dread getting a new phone but you made it a great experience for me! Hope you have a good trip home!"- Jamie M.
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